Electronics Forum | Thu Apr 18 14:22:39 EDT 2002 | eedllc
I agree with Steve Huey, as a former Field Engineer and Asian Customer service manager living in Hong Kong for almost 10 years with little blue, there has been an incremental hit on all of the OEM's combined profits.They needed a strategy and some sc
Electronics Forum | Wed Apr 17 12:27:59 EDT 2002 | fastek
Here's what ticks me off by the OEM's extorting registration fees out of customers and refusing to support the used equipment market. You won't get the OEM's to admit it but a large part of their profits are obtained by service and support includin
Electronics Forum | Fri Apr 19 12:27:09 EDT 2002 | jeffreybrown
I have read with interest this string of opinions about support of old machines. I am the service manager of Contact Systems and I deal with customer support every day. Our policy is to treat all owners of Contact machines in an evenhanded way. The w
Electronics Forum | Sun Apr 14 00:04:50 EDT 2002 | lysik
Just to let all the folks no. If you register (and pay the fee) a machine with any (OEM) company in the USA You have the same rights as a new user. Companies like UIC, Gen Rad, Agilent, etc came up with these fees to discourage buying used equipment.
Electronics Forum | Thu Mar 08 08:59:22 EST 2018 | reckless
It seems Universal Instruments is local to me but I have heard the gsms are maintenance proned. I found one with a brand new head and upgraded camera for $5k. Even if I spend $5k in repairs I'm still ahead. Juki seems to dominate east and west coa
Electronics Forum | Wed Mar 28 13:51:06 EDT 2018 | reckless
The only real local support I am finding is for universal instruments. I have remote support. What machines in the under $10k with feeders category for learning on do you recommend? Most likely leaning to upgrade to a used samsung machine in a ye
Electronics Forum | Fri Nov 09 14:23:12 EST 2001 | vickt
You are correct...These are proprietary codes. Your best bet is to stick to the UCT-31. Other folks have tried to create a tool of their own, but have had little success. Universal Instruments offers component library conversion tools as well as patt
Electronics Forum | Mon Jul 23 11:06:43 EDT 2007 | gmoritz
Steve Thomas: Thank you for the well-written, helpful explanations. Fastek: You must be an accountant. Your advice was totally correct, but of absolutely no use whatsoever. Why even post it? I was basically told; Suprise! You are in charge of o
Electronics Forum | Thu Jun 29 13:27:20 EDT 2006 | pjc
Verify that the CEMs machines and processes are capable of assembling the technology of your boards- smallest components, largest components, finest pitch, flex circuits, etc� Are their core competences aligned with your requirements- assembly only,
Electronics Forum | Wed Aug 03 14:11:03 EDT 2005 | mgc
This problem is not unique to China. Second user customers are always challenged to assess machine condition, upgradeability, service history etc. More often then not, candidate machines are located halfway around the world. Further complicating thi
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