Electronics Forum | Thu Nov 21 08:09:23 EST 2019 | wolverine55
We have a 1998 Vintage Model 6622CC wavesolder that still has it's original computer and electronics. I have brought up concerns to my company's upper management about the machine's age and I do know that the manufacturer considers this machine to b
Electronics Forum | Tue Jan 18 16:21:47 EST 2011 | jmw
Ya...good luck with that.......vitronics phone support is as bad as juki's.....HIT OR MISS....with both.
Electronics Forum | Tue Jan 18 13:09:59 EST 2011 | cyber_wolf
Has anyone had issues getting technical reflow support ?
Electronics Forum | Fri Jan 28 07:29:49 EST 2011 | rwyman
I agree with Chris. J always responds promptly.
Electronics Forum | Tue Jan 18 14:13:54 EST 2011 | rgduval
I've called them for support with a wave machine that I purchased from a third party. They were quite nice and responsive...didn't care that I hadn't bought the machine from them. cheers .rob
Electronics Forum | Mon Jan 24 07:05:55 EST 2011 | cbeneat
I've never had any problems, occasionally left a message, but they return calls promptly. For reflow support, J is the man...call main number and ask for him.
Electronics Forum | Wed Oct 15 06:29:39 EDT 2008 | muarty
Worth trying Enhance Technical for Vitronics support. It's them we use to support our Vitronics Magnatherm and Soltec Quantis ovens Contact me offline for their details.
Electronics Forum | Wed Aug 31 11:51:38 EDT 2011 | peteb
We bought a Vitronics reflow oven used. No fee to register. Support from Vitronics was very helpful and friendly. Machine is well made and works great. All manuals are on the computer that runs the oven.
Electronics Forum | Fri May 13 18:17:33 EDT 2005 | pde
The encoder is a sealed encoder located on the down stream end of the oven. Call Vitronics / Soltec for tech support. There is a calibration procedure for adjusting the belt speed to compensate for loaded and un loaded conditions. Soltec can give you
Electronics Forum | Thu Apr 03 13:41:06 EDT 2008 | ratsalad
Hopefully Vitronic's service and support won't turn to complete crap like Kester's did after they bought Kester.
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