Electronics Forum | Thu Feb 02 17:35:03 EST 2017 | dilogic
You can register your machine with Universal Instruments for very reasonable fee (I paid ~500$) and get access to their web-based support. Well worth the money. Also, you will be able to order spares, which you will certainly need...
Electronics Forum | Fri Jan 06 08:28:47 EST 2023 | peterm
That's really up to you and for DTF what bank you're using it in so you can reach the pockets for teaching. Obviously easiest to keep them all the same.
Electronics Forum | Mon Dec 12 09:56:07 EST 2022 | peterm
Feeder Teach. Then it's the "Slot X,Y feeder teach" in the pulldown menu. That should be the default one, set feeder slot and the PTF as your feeder. If in doubt you can always make a back up in the feeder database as well. Probably a good idea eithe
Electronics Forum | Thu Dec 01 14:48:48 EST 2022 | peterm
Hi, The detailed instructions should be in Voyager under PTF Installation. It's basically a kit where you pick up a metal plate and you teach that component on the belt directly. If you don't have access to the kit I'd just start of with the default
Electronics Forum | Sat Dec 03 01:07:29 EST 2022 | poly
I've got access to the universal manuals / voyager but I haven't found a section that describes the feeder teach setup process, I can pick up the teach slug onto the conveyor and then get into feeder teach but if I teach the corners of the slug as t
Electronics Forum | Thu Apr 18 23:15:26 EDT 2002 | fastek
If Universal for example decides they want to implement a registration fee to pursade customers from buying used then why have they dropped their shorts from $20,000 to register a GSM in 2000 to $2,000 recently? Guess they were tired of losing custom
Electronics Forum | Sat Apr 20 01:25:39 EDT 2002 | lysik
It is not just the rgistration fee. It is the fact that often after you register the machine you sre still denied a certian portion of service. UIC is very in check with their registration pricing. OEM's do however have a clause that says we can not
Electronics Forum | Thu Apr 18 14:22:39 EDT 2002 | eedllc
I agree with Steve Huey, as a former Field Engineer and Asian Customer service manager living in Hong Kong for almost 10 years with little blue, there has been an incremental hit on all of the OEM's combined profits.They needed a strategy and some sc
Electronics Forum | Sat Apr 20 01:45:06 EDT 2002 | lysik
Steve Huey is a real MAN. "NO GENDER DISRIMINATION" I competed with him for a few years. He has integrity, smarts, a smile, and honesty. Ruthless none the less. I only dream of the days that UIC's anti competitive practices were those of the days of
Electronics Forum | Fri Apr 19 12:27:09 EDT 2002 | jeffreybrown
I have read with interest this string of opinions about support of old machines. I am the service manager of Contact Systems and I deal with customer support every day. Our policy is to treat all owners of Contact machines in an evenhanded way. The w
