Electronics Forum | Thu Jul 09 23:35:40 EDT 2015 | wedo
Why do you say that MyData tech support is no help?
Electronics Forum | Thu Jun 25 12:11:03 EDT 2015 | island2013
Let us know how it goes. We offer Mydata support and parts should you need it. http://www.islandsmt.com
Electronics Forum | Fri Mar 01 03:57:10 EST 2013 | jlawson
Another software vendor that you might want to look at is mentor valor mss tools. System has good mydata support from full programing, grouping and even autogeneration of smt parts, materials management , manual assembly,documents, and many other sco
Electronics Forum | Thu Feb 14 23:32:50 EST 2013 | padawanlinuxero
Hello ! I don't know if this helps but here goes, I have here 2 mydatas one a TP9-4 and the other MY12, on the TP9-4 we have TPSys 2.4 and we use a AM8 feeder magazine, when we bought the MY12 it came with TPSys 2.1, thinking we can use the AM8 feede
Electronics Forum | Fri Jul 10 08:36:48 EDT 2015 | quaker332007
Why do you say that MyData tech support is no > help? Because I was on the phone with them for more then an hour with no help. Tech support has no experience with this feeder. That is why I'm asking if anyone here does.
Electronics Forum | Thu May 13 13:51:10 EDT 2004 | cyber_wolf
Hahaha.....I knew that was coming. I have worked with Mydata tech support for quite some time on this issue. They want me to start replacing more and more hardware. I just went on the whim that maybe someone else out there has seen this specific pr
Electronics Forum | Thu May 13 17:06:07 EDT 2004 | Longhua
Mydata's tech support is iffy, at best. The techs are ok (slow as hell...) But they are trying to turn the servicing into a profit center...a $2000.00 PO just to come in the door???? The machines are quirky, too...
Electronics Forum | Fri May 11 10:01:25 EDT 2007 | bkgsmtnet
In your experience how is MYDATA tech support? What do they charge? How is their response time? Do you have to register with them in order to get service? (i hear you have to register your software for apprx. $3500)
Electronics Forum | Thu Jul 11 11:17:31 EDT 2002 | cyber_wolf
From reading your post, it looks like Mydata has refused to support a used machined that you purchased ? What type of Mydata is it? What Year ?
Electronics Forum | Mon Oct 14 11:13:31 EDT 2002 | pjc
Mydata Automation placement machines support up to 35 alpha-numeric characters for reference designators in the program.
