Electronics Forum | Fri Apr 19 13:28:39 EDT 2002 | pjc
To CS: If you "build" in this cost for telephone support on new and recond machines, because that's all we're talking about here since you are being paid for parts and field service, and the original purchaser sells the machine then they won't be ca
Electronics Forum | Tue Aug 30 22:39:29 EDT 2011 | comatose
I'm looking at used reflow ovens. I'm homing in on Vitronics. We're pretty self-sufficient in terms of keeping machines going, but does anyone have experience with parts and documentation support for Vitronics? Is there a fee for getting into the sys
Electronics Forum | Wed Aug 31 14:32:12 EDT 2011 | cbeneat
We run 3 XPM2's. All were new so under warranty, but I've found the support to be excellent over the years. They have moved their operation to MO recently, time will tell if this is an issue. The only maintenance issue I've run into is on our oldest
Electronics Forum | Mon Jan 28 13:13:19 EST 2013 | chifutbol
I am just being introduced to GemLine and Assembleon. I have been trying to get the programs on two other computers so we get more work done. One is windows 7, the other is vista. I was unable to get PCP explorer or editor installed on the windows
Electronics Forum | Tue Apr 16 20:55:49 EDT 2002 | lysik
I do think that people should have to pay a registration fee. It costs a lot of money to run a company like Universal. R&D, help dest etc. They deserve to turn a profit. I also think Universal makes great machines. I am probably their biggest fan. So
Electronics Forum | Fri Apr 19 09:29:05 EDT 2002 | stefwitt
Capital Investment International consolidates the many owners of Dover, which may make business a bit more difficult compared to most of the competitors, who don�t have to spend a large percentage from profits to their owners. The poor business decis
Electronics Forum | Thu Apr 18 09:30:30 EDT 2002 | davef
Brian, Such a deal, how could you NOT take it? Two comments: * In the words of our ex-president Wild Bill, �Ah feel yer pain.� * TANSTAAFL [There Ain't No Such Thing As A Free Lunch] from RA Heinlein's �The Moon is a Harsh Mistress� That being s
Electronics Forum | Fri Apr 19 15:13:24 EDT 2013 | chifutbol
All right to expand on this, I've since learned a lot. On the computers running XP, I'm able to register a line no problem. Now I'm trying to get the Windows 7 computer to work. I have the windows virtual pc XP edition installed on here. I was ab
Electronics Forum | Tue Apr 16 14:42:20 EDT 2002 | stefwitt
I think this licensing thing was a poor decision to begin with. I can understand the reasoning for GenRad to issue a software license, to protect their product against cloning. Why Universal followed could have been caused by the take over and the
Electronics Forum | Wed Apr 17 14:03:37 EDT 2002 | lysik
Pansonic is Real good about support once you have registered a machine. But They are in serious violation of the law if you have a part number and want to buy a part. In the USA a OEM must sell you parts no questions asked as long as you have a part
