Electronics Forum | Thu Jul 11 14:02:03 EDT 2002 | lysik
Tey will support it but it is like pulling teeth. Do you service MyData machines?
Electronics Forum | Thu Jul 09 23:35:40 EDT 2015 | wedo
Why do you say that MyData tech support is no help?
Electronics Forum | Thu Jul 11 11:17:31 EDT 2002 | cyber_wolf
From reading your post, it looks like Mydata has refused to support a used machined that you purchased ? What type of Mydata is it? What Year ?
Electronics Forum | lysik |
Wed Jul 10 21:11:57 EDT 2002
Electronics Forum | Thu Jul 11 21:35:24 EDT 2002 | lysik
I am not being denied support. I also have no problem registering a machine to get support. I like MyData machines. I would like to see the wtitten policy.
Electronics Forum | Thu Jul 09 11:12:43 EDT 2015 | quaker332007
We have a mydata MY100DX and A Hover-Davis label feeder. I'm have issues picking up the label. The machine will place it fine for a few then stop and refuse to pick up the label. Is anyone using this configuration and if so do you have and points
Electronics Forum | Thu Jul 11 14:13:41 EDT 2002 | cyber_wolf
I know quite a bit. I have worked on Mydata's daily for about 8 years. E-mail me with your phone# and I will contact you for specifics.
Electronics Forum | Fri Jul 10 08:36:48 EDT 2015 | quaker332007
Why do you say that MyData tech support is no > help? Because I was on the phone with them for more then an hour with no help. Tech support has no experience with this feeder. That is why I'm asking if anyone here does.
Electronics Forum | Tue Apr 23 14:18:19 EDT 2019 | griinder
Here is a Zip file containing Circuitcam 7.7, MY DATA Advanced Interfaced, and MYDATA TPSYSLive manuals. Hope this helps.
Electronics Forum | Thu Jul 11 14:59:22 EDT 2002 | pjc
Right or wrong, Mydata has a "second user" registration fee policy in order to recieve support. If you paid the fee then you get support. If you are a re-seller and not the end-user, that may explain the treatment you are getting. If you are an end-