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Dek Horizon 03i

Dek Horizon 03i

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Hello again, Has anyone experience any problem with their v... - Feb 29, 2008 by vikkaraja

Sure.........since the company owner obviously knows more ab... - Mar 02, 2008 by Fastek

Does the machine act slow when cold? Might need to be clean... - Mar 03, 2008 by Real Chunks

I agree. Go tell your boss he doesn't know crap and he shoul... - Mar 03, 2008 by Sr. Tech

OK I'm a tech and I would not start with replacing both a co... - Mar 03, 2008 by Lysik

That was the first thing I did. I reloaded the software and ... - Mar 03, 2008 by vikkaraja

How old did you say this system was? ... - Mar 03, 2008 by Lysik

2006 ... - Mar 03, 2008 by vikkaraja

Not bad for DEK. Are you sure the hard drive is OK? ... - Mar 03, 2008 by Real Chunks

I think so,but what do you mean if hard drive is ok. Please ... - Mar 04, 2008 by vikkaraja

My thoughts exactly. ... - Mar 06, 2008 by Real Chunks

Two way to check a HardDisk: 1. run a dedicated software ch... - Mar 06, 2008 by d0min0

Thanks guys, I took out the harddrive and I am in the proces... - Mar 06, 2008 by vikkaraja

Yes. ... - Mar 06, 2008 by Real Chunks

Dek Horizon 03i | 29 February, 2008

Hello again, Has anyone experience any problem with their vision system on the DEK machine. Machine had been running fine for at least one year without any major problem until this week. Machine's response is very slow especially the vision system. Machine boots up ok. I can intialize it without any error. As soon as you push any of the funtions key,it takes a while. I have spoken to Dek already and even had some one come in any they are recommending about $10k worth of parts replacement like camera and PC. Company's owner isn't buying it. Any sugeestion?????????? Thank you.

Dek Horizon 03i | 2 March, 2008

Sure.........since the company owner obviously knows more about DEK printers than DEK does.........tell him to fix it.

Dek Horizon 03i | 3 March, 2008

Does the machine act slow when cold? Might need to be cleaned out. One year old? No warrenty?

Dek Horizon 03i | 3 March, 2008

I agree. Go tell your boss he doesn't know crap and he should fix it himself. That is typically the best route to go.

Dek Horizon 03i | 3 March, 2008

OK I'm a tech and I would not start with replacing both a computer and a camera. spend as much time with tech support as possible via telephone that is what they are there for. If they can't help keep posting this message. The good old stand by is to reload all software.

All the best.

Dek Horizon 03i | 3 March, 2008

That was the first thing I did. I reloaded the software and machine actually started to work. After 2 hours machine crapped out again with same problem.

Dek Horizon 03i | 3 March, 2008

How old did you say this system was?

Dek Horizon 03i | 3 March, 2008

2006

Dek Horizon 03i | 3 March, 2008

Not bad for DEK. Are you sure the hard drive is OK?

Dek Horizon 03i | 4 March, 2008

I think so,but what do you mean if hard drive is ok. Please explain.Computer boots up ok and machine even goes through it's complete intialization steps. I was thinking the same way as you are to start replacing one componet at a time. what do you think? Thanks

Dek Horizon 03i | 6 March, 2008

My thoughts exactly.

Dek Horizon 03i | 6 March, 2008

Two way to check a HardDisk: 1. run a dedicated software check (each brand should have one soft) or run a test-benchmark that You can easily find on web 2. make "ghost" image of HD and then replace a HD with same size (GB) and put the image on new one depends on how far You are able to go

Dek Horizon 03i | 6 March, 2008

Thanks guys, I took out the harddrive and I am in the process of getting one. It is about 90G capacity by Hitachi. Now do I need to get the same size or bit higher?

Thanks

Dek Horizon 03i | 6 March, 2008

Yes.

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