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DEK 265GS - Vision hardware error

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#82635

DEK 265GS - Vision hardware error | 23 May, 2019

Hello I have problem with card: VPM-5238D - Namely when printer starts, and DEK program initializes, it hangs for a while on "Downloading vision system" and then following error appears: "Vision Hardware Error - FATAL ERROR - REINITALIZE MACHINE" "Failed in function 1 state 2, vp state 0x28 err 0"

Does anyone have any idea what can be wrong with this card?

Any help will be highly appreciated.

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#82640

DEK 265GS - Vision hardware error | 24 May, 2019

in my case it was contact with underboard.

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#82641

DEK 265GS - Vision hardware error | 24 May, 2019

Thank you! it is the same on other slots as well, when I removed the board, error was the same, but it appeared instantly after DEK Program was loaded. When it is inserted - this error appears after 10 seconds (approximately) so it seems like something is working, but fails at some point.

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#82656

DEK 265GS - Vision hardware error | 28 May, 2019

It is a communications failure between the CPU and the Cognex card. Does comms initiate between the 2 cards (flashing green on both)? or does it immediately come up red LED on Cognex? Have you reseated the CPU board as well as the Cognex? Is this a software controlled lighting board (green or silver camera) -OR- manual lighting control (Black, shuttered or shutterless camera)?

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