Your supplier�s approach to managing process change is TOTALLY UNACCEPTABLE!!!! Now, let me get the froth back in my mouth.
How in the world do we know if the residues on these "no-clean" boards are compatible with your product?
J-STD-001C, para 4 says words to the effect of: The materials and processes used to assemble / manufacture electronic assemblies shall be selected such that their combinations produce products acceptable to this standard. Objective evidence of this compatibility shall be maintained and available for review. When major elements of the proven processes are changed, (e.g. flux, solder paste, cleaning media or system, solder alloy or soldering system) validation of the acceptability of the change(s) may be performed and documented in accordance with Appendix B.
If I was your customer and you sent me product with a board that later failed, I�d surely determine from you that you checked-out the new process materials to be sure that there was no effect of it on the final performance of your product. If you didn�t do that and it affected the performance of the product, I�d be calling Johnny Cochran. And Johnny would be saying "Since Carl didn�t give it a good look, now you must get-out the checkbook!!!"