| | | HI EVERYONE, | | | WE JUST BOUGHT 6 FCM MACHINES AND ARE HAVING | | | A NUMERIOUS AMOUNT OF DOWN TIME COMPARED TO | | | OUR 5 LINES OF FUJI EQUIPMENT.IS ANYONE HAVING | | | BAD EXPERIENCE WITH PHILIPS FCM ETC? | | | | | | WHAT PROBLEMS ARE YOU HAVING? | | | KEVIN | | | KEVINSIMPSON@GA.SLR.COM | | | SMT/SPC ENGINEER | | | | | Hello, | | I would like to apologize to the people from | | Philips corp.My letter was not meant by any way | | to make a comparison to fuji.We have down time | | on all types/brands of equipment.I would also like to | | say that alot of the problems we have had has | | occurred from our staffs lack of knowledge of | | the FCM,and by no means is Philips responsible | | for that.The philips FCM is overall a very | | performing, high output machine! | | My original letter was meant to gain further | | knowledge of common errors etc.I have done | | the same in the past with other brands of | | SMT equipment and learned from hearing others | | problems.Once again I am truly sorry for | | the way I worded my first letter,and would like | | to say my overall experience so far with | | Philips has been great. | | | | Sincerely, | | Kevin Simpson | | | | | | Hi Kevin. I don't have FCM machines but I do have an Emerald and a Topaz. In comparison to existing Fuji equipment (in my plant) I can tell you my topaz runs 41 percent faster on the same product vs its Fuji counterpart. In general I have had a wonderful experience with Philips in the last 9 months. If you are having difficulty, try the application or R&D guys. They can come to your site and help you form a strategy. I have done this several times and it is deffinately worth the money. Besides, these guys are the real experts on the equipment! PS their phone support is a great resource as well.. | | Dean | | | I totally backup Dean. I don't have FCM stuff, but do have great experiences with Emerald, Topaz, and all other Philips stuff. Should work great.
Recently, I have had much contact with Fuji. Except for their "closed" or proprietary nature, it was a good experience. Just wish FujiCam and UniCam would get it together. Sorry Scott, but I know you are working hard on it.
Earl Moon
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