Balanced Scorecard Certification - Public / Open Training
eXample Consulting Group's "Strategy and Analytics" Public programs benefit professionals who wish to acquire competencies in "Strategic Thinking and Action", create and implement customer and business centric performance measurement and management programs leveraging world class frameworks namely Strategic Management, Net Promoter Score (NPS), Balanced Scorecard (BSC) and Predictive Business and Data Analytic models.
Participants from other cities can join via Live On-Line Class mode
Duration: 2 Days (15 hours); Timings: 9 AM to 5 PM (IST)
Batch Size: 12 Participants (max)
In-Person - Attend In-Person at the Venue
Live On-Line - Instructor Led. Attend Live via Internet from anywhere
eXampleCG Alumni get INR 1000 discount
If you wish to attend this course via Live Trainer Led On-Line Classroom mode
Course Outline
Introduction
Balanced scorecard concept and origin
Introduction to performance management and measurement
Definitions
BSC – Purpose, Drivers and Differentiators
Sample BSC performance measures
Balanced Scorecard Design
Develop Strategic Themes and Strategic Results
Develop Strategic Objectives and strategic success drivers
Strategy mapping
Derive Strategic Performance Measures, Targets, and Thresholds
Develop Strategic Initiatives
Define Criteria for Selecting Initiatives
Balanced Scorecard Implementation
Implementation issues
Aligning strategy and processes throughout the organization
Collect, verify and validate performance data
Software options for managing performance information
Developing the communication plan
Cascading the scorecard
Employee motivation
Linking strategy to resource decisions
Enterprise Performance Management Integration
Integration with EMS
Best practices
Linking performance to rewards
Scorecard roll out, training and change management
Conclusion
Assessment and Feedback
For more information and to register, visit http://www.examplecg.com/balanced-scorecard.html
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