R. Michael Donovan & Co., Inc.

An international management consulting and education firm that provides manufacturers with business performance improvement services on a focused, enterprise-wide, or entire supply chain basis.

Consultant / Service Provider, Other

International management consultants for mid-to large scale manufacturing and distribution organizations. Client work includes: Supply Chain Management, Lean Manufacturing, Lean Six Sigma, Lean Product Development, Lean Enterprise, Strategy Development, Strategy Refinement, Strategy Execution, Strategy Performance Measurement, Working Capital Management, Profit and Revenue Improvement, Operations Management, Distribution, Executive Coaching, CEO Issues, etc.

Mission:

Guide manufacturers and distributers to achieve world-class financial performance through the mastery of Operational Excellence including Lean Technology, Supply Chain Management, Six Sigma and associated systems applications.

R. Michael Donovan & Co., Inc. Postings

7 technical articles »

Effective Supply Chain Management

May 23, 2001 | R. Michael Donovan

The complexities of getting material ordered, manufactured and delivered overload most supply chain management (SCM) systems. The fact is, most systems are just not up to handling all the variables up and down the supply chain......

Successful ERP Implementation The First Time

May 23, 2001 | R. Michael Donovan

It’s not pretty out there. Companies have spent fortunes on ERP software and implementation only to find that business performance has not improved at all. These large investments and negative ROIs have created a whirlpool of controversy, rampant company politics and even a number of lawsuits. The trade press has reported many negative ERP stories, and even annual reports have pointed the finger at ERP for lower-than-expected earnings. For some, this has created a higher level of fear about making a big ERP mistake......

Demand-based Flow Manufacturing for High Velocity Order-to-Delivery Performance

May 23, 2001 | R. Michael Donovan

Consultant R. Michael Donovan writes that manufacturers need to become more nimble and much faster in their order-to-delivery process. Mike discusses the implications of push vs. pull, IT tools as enablers and potential benefits from Demand-based Flow Manufacturing. ...

Customer Service Improvement: It's Mission Critical To Your Future

May 23, 2001 | R. Michael Donovan

Consultant R. Michael Donovan asks, "Do you really provide what your customers want and need?" He contends that companies who continuously excel at customer service will gain more marketshare. Mike provides his reader with 10 questions that can help an organization assess its customer service performance, progress and opportunities for improvement....

Performance Measurement: Connecting Strategy, Operations and Actions

May 23, 2001 | R. Michael Donovan

Management consultant R. Michael Donovan outlines the problems and opportunities of performance measurement as an "enabling force" for improving overall business performance......

Inventory Efficiency In The Supply Chain

May 23, 2001 | R. Michael Donovan

Lowering inventories is one of the quickest ways to decrease working capital needs. Performance measurements, such as the old standby ROA (return on assets) and the newer EVA (economic value added), as well as other measures that gauge how efficiently capital is used, have become more common organizational drivers. In fact, many an executive’s bonus depends, at least in part, on how efficiently capital is used....

e-Supply Chain Management: Prerequisites To Success.

May 23, 2001 | R. Michael Donovan

The supply chain is made up of all the activities that are required to deliver products to the customer - from designing product to receiving orders, procuring materials, marketing, manufacturing, logistics, customer service, receiving payment and so on. Anyone, anything, anywhere that influences a product’s time-to-market, price, quality, information exchange, delivery, among other activities is part of the supply chain....

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