Electronics Forum | Tue Apr 16 20:55:49 EDT 2002 | lysik
I do think that people should have to pay a registration fee. It costs a lot of money to run a company like Universal. R&D, help dest etc. They deserve to turn a profit. I also think Universal makes great machines. I am probably their biggest fan. So
Electronics Forum | Wed Apr 17 23:00:11 EDT 2002 | lysik
A DEK 265 Mark 1 is an old system. That does not mean that it does not work well. It is a very good system. It has however past it's 7 year support life. As far as a person that works for a OEM working on your machine there is no law that says he or
Electronics Forum | Thu Apr 18 14:22:39 EDT 2002 | eedllc
I agree with Steve Huey, as a former Field Engineer and Asian Customer service manager living in Hong Kong for almost 10 years with little blue, there has been an incremental hit on all of the OEM's combined profits.They needed a strategy and some sc
Electronics Forum | Wed Apr 17 14:03:37 EDT 2002 | lysik
Pansonic is Real good about support once you have registered a machine. But They are in serious violation of the law if you have a part number and want to buy a part. In the USA a OEM must sell you parts no questions asked as long as you have a part
Electronics Forum | Wed Apr 17 12:27:59 EDT 2002 | fastek
Here's what ticks me off by the OEM's extorting registration fees out of customers and refusing to support the used equipment market. You won't get the OEM's to admit it but a large part of their profits are obtained by service and support includin
Electronics Forum | Fri Apr 19 12:27:09 EDT 2002 | jeffreybrown
I have read with interest this string of opinions about support of old machines. I am the service manager of Contact Systems and I deal with customer support every day. Our policy is to treat all owners of Contact machines in an evenhanded way. The w
Electronics Forum | Tue Dec 23 09:53:47 EST 2003 | Mark
Hi Tony, Contact Universal Instruments Remanufactured Machine Divsion at 607-779-5143. They have a full line of remanufactured SMT equipment from printers-placement-reflow ovens. These machines are sold and supported by the OEM and include warrant
Electronics Forum | Sun Apr 14 00:04:50 EDT 2002 | lysik
Just to let all the folks no. If you register (and pay the fee) a machine with any (OEM) company in the USA You have the same rights as a new user. Companies like UIC, Gen Rad, Agilent, etc came up with these fees to discourage buying used equipment.
Electronics Forum | Mon Aug 08 16:49:44 EDT 2005 | slthomas
There's a Universal 6241D on the Equipment Mart page of this site in New Hampshire, and a 6241B in the UK. I've always like Universal, but admittedly that's all I know about PTH AI. :)
Electronics Forum | Tue Sep 11 03:55:50 EDT 2018 | directx995
Hello everyone, I was wondering, we use Universal Instrument equipment (GC60's, AX30-L, GC120). We have constant problems with panels that are 180 degrees rotated. We can fix placement on one side (0 degrees or 180 degrees) but the other side HAVE t
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