Electronics Forum | Thu Aug 29 05:01:38 EDT 2013 | bobpan
Motor Error 5 is usually an interlock error. Take off the rear right cover and look at the red and green led's on the driver cards. If they are both lit....you have a door open or if you have carts....a feeder base switch is up. Good Luck
Electronics Forum | Fri Aug 30 10:35:54 EDT 2013 | nophsem
Data base Utilities --> Download MOD Codes to assembler) and the motor error # 5 appeared instantly in the handheld.
Electronics Forum | Thu Aug 29 14:20:17 EDT 2013 | nophsem
Thanks for the response bobpan! LED's on the driver cards work well (green with doors closed and both red&green on with door open), and I don't use the carts. The head doesn't move after power on and inmediately you can listen alarm.
Electronics Forum | Mon Jun 16 11:36:28 EDT 2014 | bobpan
Are both red and green leds on for the driver cards (they are located in the bottom right of the machine). If they are both on then you have an interlock opened. If this is the case....check the side doors....sometimes they are not shut all the way.
Electronics Forum | Tue Sep 03 05:37:06 EDT 2013 | bobpan
It sounds like your dispenser has a problem....The default mod code for 56 is 0 (this should be off). Thats why when you cleared the mod codes the machine was able to home. When you reload your saved mod codes it is probably set to 1. The machine wil
Electronics Forum | Fri Aug 30 21:54:14 EDT 2013 | nophsem
Well, the error occurs with Mod Code 56 (dispenser enable). Head # 1 has installed this accessory, but we use it very little and it wasn't this time. I probed setting 0,1,2 and 3. I downloaded Mod Codes from controller to assembler, then the error b
Electronics Forum | Wed Aug 28 21:47:22 EDT 2013 | nophsem
HI! We have a QUAD 4C since 8 months . Yesterday the head remained immobile in the position where it put the last component to complete a board and indicates Motor Error # 5 (SRX engine communication time-out) and I don’t know what it means and ho
Electronics Forum | Fri Aug 30 10:50:47 EDT 2013 | bobpan
Clear the memory again and try to input by handheld the modcodes 1 by 1 and see when the problem happens. You can input a number then press home and home. Sounds to me like a number is incorrect but its hard to tell. Are you sure the file that you ar
Electronics Forum | Tue Sep 03 05:39:44 EDT 2013 | bobpan
Yes you can upload modcodes from assembler. This works for all quad c-series machines along with some others. I would NOT overwrite anything. I would save them to a new file so you have the originals. Your original modcodes are good.....your machine
Electronics Forum | Fri Aug 30 11:31:29 EDT 2013 | nophsem
We have two QUAD 4C working in tandem. 3 months ago the EPCU battery (QUAD # 2) died, then we change it. Then downloaded the MODs from the controller to the assembler(does simultaneously on both machines). All this time we continue to work normally.