Electronics Forum | Fri Feb 24 13:25:22 EST 2023 | poly
I'm interested in getting parts usage data from my two universal Genesis machines. They appear to have support for camx as there is a a camx service in the bin directory and a schema etc. I can't find anything in voyager or on the uic site about it
Electronics Forum | Fri Nov 25 11:55:22 EST 2022 | poly
So I'm attempting to run feeder teach for my platform tray feeder... but I've got no idea what first point I should teach is... normal is the end pin of the feeder but this is for the ptf conveyor... so I've got no idea. If I just teach each corner
Electronics Forum | Sat Apr 20 01:45:06 EDT 2002 | lysik
Steve Huey is a real MAN. "NO GENDER DISRIMINATION" I competed with him for a few years. He has integrity, smarts, a smile, and honesty. Ruthless none the less. I only dream of the days that UIC's anti competitive practices were those of the days of
Electronics Forum | Sat Apr 20 01:25:39 EDT 2002 | lysik
It is not just the rgistration fee. It is the fact that often after you register the machine you sre still denied a certian portion of service. UIC is very in check with their registration pricing. OEM's do however have a clause that says we can not
Electronics Forum | Tue Apr 16 20:55:49 EDT 2002 | lysik
I do think that people should have to pay a registration fee. It costs a lot of money to run a company like Universal. R&D, help dest etc. They deserve to turn a profit. I also think Universal makes great machines. I am probably their biggest fan. So
Electronics Forum | Fri Apr 19 13:28:39 EDT 2002 | pjc
To CS: If you "build" in this cost for telephone support on new and recond machines, because that's all we're talking about here since you are being paid for parts and field service, and the original purchaser sells the machine then they won't be ca
Electronics Forum | Fri Apr 19 09:29:05 EDT 2002 | stefwitt
Capital Investment International consolidates the many owners of Dover, which may make business a bit more difficult compared to most of the competitors, who don�t have to spend a large percentage from profits to their owners. The poor business decis
Electronics Forum | Wed Apr 17 14:03:37 EDT 2002 | lysik
Pansonic is Real good about support once you have registered a machine. But They are in serious violation of the law if you have a part number and want to buy a part. In the USA a OEM must sell you parts no questions asked as long as you have a part
Electronics Forum | Wed Apr 17 23:00:11 EDT 2002 | lysik
A DEK 265 Mark 1 is an old system. That does not mean that it does not work well. It is a very good system. It has however past it's 7 year support life. As far as a person that works for a OEM working on your machine there is no law that says he or
Electronics Forum | Fri Apr 19 12:27:09 EDT 2002 | jeffreybrown
I have read with interest this string of opinions about support of old machines. I am the service manager of Contact Systems and I deal with customer support every day. Our policy is to treat all owners of Contact machines in an evenhanded way. The w