SMT, PCB Electronics Industry News

KYZEN Receives 11th Service Excellence Award

Mar 05, 2018

Sherry Stepp.

Sherry Stepp.

KYZEN announced today that it has been honored with the 2018 Circuits Assembly Service Excellence Award (SEA) in the category of Cleaning/Processing for its outstanding customer ratings, as judged by its own customers. This marks KYZEN’s 11th Service Excellence Award.

KYZEN’s Global Segment Leader Sherry Stepp commented, “At KYZEN we ALWAYS put the customer first. Every person in our organization is wired to go above and beyond the call of duty because we care. It’s part of our DNA. That means making sure every customer feels like a million dollars, no matter how big or small their account. It’s what I love about KYZEN.”

Circuits Assembly Editor-in-Chief Mike Buetow presented the award to KYZEN’s Executive Vice President Tom Forsythe during a ceremony on Tuesday, February 28, 2018 at the San Diego Convention Center during the IPC APEX EXPO.

Sponsored by Circuits Assembly, the Service Excellence Awards for Electronics Manufacturing Services (EMS) providers and electronics assembly suppliers honor companies excelling in the crucial area of customer service. The program, now in its 26th year, functions as a way for participants to see how they compare to peers in customer satisfaction. It is awarded based on responses from the actual customers.

KYZEN is a worldwide leading supplier of precision cleaning chemistries to the electronics, metal finishing, medical, semiconductor, and optical industries. The company connects leading science with care to create the most effective cleaning solutions for each customer’s unique manufacturing process or problem. For more information, visit www.kyzen.com.


KYZEN is a global leader in providing environmentally responsible, RoHS compliant precision cleaning chemistries for industries ranging from electronics and advanced packaging to metal finishing and aerospace applications. Since its founding in 1990, KYZEN’s innovative cleaning technologies, scientific expertise and customer support have been repeatedly recognized with the industry’s most prestigious awards. For more information, visit www.KYZEN.com.

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