�With the new status, we have the opportunity to offer our customers the worldwide known Essemtec service,� said Jay Kumar, Managing Director India. The branch office Service Department will act as service hub for Indian and Southeast Asian markets, which will reduce service reaction times for customers in the region to a minimum. �Our service and support will become more flexible because all service cases will be managed directly by the Indian service team, which is trained by the Swiss headquarters. Essemtec will be able to provide total application solutions plus operator and maintenance trainings,� Kumar added.
Essemtec India also will open a demo room in Bangalore during the first quarter of 2009. �This will be a new option to demonstrate our products live to our valuable customers,� said Kumar. Additionally, Essemtec India will use the new facility for customer training and seminars.
�The Indian electronics assembly market is growing fast and our product segments are well positioned to serve the Indian market,� Kumar concluded. During the Componex Nepcon trade show (Hall No: 18, Stand No: 338) in February, Essemtec will inform about the opening of the new demo room.
About the company:
Essemtec is a worldwide leader in the manufacturer of Surface Mount Technology (SMT) production equipment. Essemtec specializes in high mix production equipment for Printed Circuit Boards (PCB) using Surface Mount Technology.
Essemtec is the only manufacturer to cover the entire production process, from Printers and/or Dispensers, to Pick-and-Place and Soldering equipment. Therefore, customers benefit from unparallel knowledge and the ability to select, from a single source, a complete process solution to meet their requirements.