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Aspect Communications and Solectron Announce Manufacturing Services Agreement

Feb 26, 2002

SAN JOSE, Calif. and MILPITAS, Calif., Feb. 25 /PRNewswire-FirstCall/ -- Aspect Communications Corporation (Nasdaq: ASPT) the leading provider of business communications solutions that help companies improve customer satisfaction, reduce operating costs, gather market intelligence and increase revenue, and Solectron Corporation (NYSE: SLR) today announced an agreement under which Solectron will manufacture and repair Aspect's automated call distributor (ACD) hardware platform that runs Aspect� Call Center software, a Microsoft Windows NT application. The agreement allows Aspect to streamline its operations and focus its efforts on business communications software, while still providing customers with high-quality, cost-effective ACD systems.

"The agreement with Solectron represents a significant step in our continuing efforts to maximize efficiency and focus on our core competencies," said Betsy Rafael, Aspect's chief financial officer. "Solectron has an unrivaled reputation around the world. That was a critical factor in the decision because we sought a strategic partner who could ensure that our customers would receive the same quality systems that Aspect has delivered for 16 years."

Solectron, a leading provider of electronics manufacturing and supply-chain management services, will provide full systems manufacturing, and warranty and non-warranty repair and refurbishment services for Aspect's ACD hardware and related systems.

"We are very pleased to welcome Aspect Communications as a new customer," said Saeed Zohouri, Solectron's executive vice president and chief operating officer. "This agreement is another example of a new program win that utilizes Solectron's expertise across the entire supply chain, including full systems build and post-manufacturing services. We view Aspect as a valued customer and partner and hope to expand our relationship over time."

About Solectron

Solectron Corporation (www.solectron.com) provides a full range of global manufacturing and supply-chain management services to the world's premier high-tech electronics companies. Solectron's offerings include new-product design and introduction services, materials management, high-tech product manufacturing, and product warranty and end-of-life support. Solectron, the first two-time winner of the Malcolm Baldrige National Quality Award, has a full range of industry-leading capabilities on five continents. Its headquarters are in Milpitas, Calif.

About Aspect Communications

Aspect Communications Corporation is the leading provider of business communications solutions that help companies improve customer satisfaction, reduce operating costs, gather market intelligence and increase revenue. Aspect is the trusted mission-critical partner of 76 percent of the Fortune 50, daily managing more than 3 million customer sales and service professionals worldwide. Aspect is the only company that provides the mission-critical software platform, development environment and applications that seamlessly integrate voice-over-IP, traditional telephony, e-mail, voicemail, Web, fax and wireless business communications, while guaranteeing investment protection in a company's front-office, back-office, Internet and telephony infrastructures. Aspect's leadership in business communications solutions is based on more than 16 years of experience and over

7,600 implementations deployed worldwide. The company is headquartered in San Jose, Calif., with offices around the world, as well as an extensive global network of systems integrators, independent software vendors and distribution partners. For more information, visit Aspect's Web site at http://www.aspect.com or call 1-877-621-3692.

Cautionary Note Regarding Forward-looking Statements: All statements in this release that involve Aspect's forecasts, beliefs, projections, expectations, strategies and intentions are forward-looking statements within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements, which are based on information available to Aspect at the time of this release, are not guarantees of future results; rather, they are subject to risks and uncertainties that may cause actual results to differ materially from those set forth in this release. These risks and uncertainties include, but are not limited to, the uncertainty of demand for Aspect products; the anticipated customer benefits from Aspect products; increased competition and technological changes in the markets in which Aspect competes; Aspect's abilities to manage growth; intense competition for qualified employees; and other risks detailed from time to time in the company's filings with the Securities and Exchange Commission, including Aspect's annual report on Form 10-K and Aspect's quarterly reports on Form 10-Q. Aspect assumes no obligation to update information concerning its expectations.

NOTE: Aspect, the Aspect logo and the phrases and marks relating to other Aspect products and services discussed in this press release constitute one or both of the following: (1) registered trademarks and/or service marks of Aspect Communications Corporation in the United States and/or other countries or (2) intellectual property subject to protection under common law principles. All other names and marks mentioned in this document are properties of their respective owners.

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SOURCE Aspect Communications Corporation

-0- 02/25/2002

/CONTACT: Jennifer Stroud, Media & Analyst Relations, +1-615-221-6842, or jennifer.stroud@aspect.com, or Brooke Wagner, Investor Relations, +1-978-244-7484, or brooke.wagner@aspect.com, both of Aspect Communications; or media, Robert (Bob) Kula, +1-408-935-5405, or robertkula@ca.slr.com, or investors, Thomas Alsborg, +1-408-956-6614, or thomasalsborg@ca.slr.com, both of Solectron Corporation/

/Web site: http://www.solectron.com/

/Web site: http://www.aspect.com/

(ASPT SLR)

CO: Aspect Communications Corporation; Solectron Corporation

ST: California

IN: CPR NET STW TLS HRD

SU: CON

DP-JO

-- SFM120 --

2554 02/25/2002 16:15 EST http://www.prnewswire.com

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