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Ersa upgrades customer connections in wake of Covid -19

Mar 25, 2020

Kurtz Ersa Inc. has enhanced its customer connections via videoconferencing and the company’s regular digital communication system has been upgraded in Plymouth, WI, to better assist customers who do not wish to travel to the facility. 

“Here at Ersa we are doing everything possible to minimize the impact related to Covid-19,” stated Albrecht Beck, President & COO Kurtz Ersa, Inc. “We have set up a crisis committee to advise on the current situation on a daily basis, to decide and to implement the necessary measures if needed. We continue to limit the number of working employees in groups and we have backup staff plans in place.”

Kurtz Ersa’s outgoing part shipments from the warehouse are proceeding as normal and customers should see very little change. The company’s support staff and receiving teams are working hard together to provide any parts needed to customers. As long as delivery services and freight carriers remain in operation, Kurtz Ersa will continue to provide needed parts and machines to its customers.

For service, call (920)893-1779 or email info@ersa.de. For more information about Kurtz Ersa Inc., visit www.ersa.com.

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