SMT, PCB Electronics Industry News

ASC International Receives High Marks for Customer Satisfaction

Apr 22, 2008

ASC International recently contracted with an independent third party satisfaction firm to conduct a survey regarding the company�s overall customer satisfaction rate.

�The intent of the survey is to gauge the level of satisfaction our customers have with our entire product base,� National Business Manager Steve Arneson asserts. �The customer�s honest feedback helps to create a sounding board for future product, service and support enhancements.�

The survey results are as follows:

  • Product/service delivery times: 100%

  • Product ease of use: 90%

  • Manufacturing quality: 95%

  • Responsiveness to requests: 95%

  • Alternative product comparisons: 90%

  • Value vs. price comparisons: 95%

  • Combined Average Score: 94.2%

ASC International is committed to tracking the ongoing satisfaction of its customers. Future results will be published periodically as they become available.

For more information, visit http://www.solderpasteinspection.com or http://www.ascinternational.com or contact the company at 1799 County Road 90, Suite 9 Maple Plain, MN 55359 USA Telephone: 888-478-2912 Fax: 763-478-6206.

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