Circuits Assembly Editor-in-Chief, Mike Buetow presented the award to Tom Forsythe, Vice President, during a Tuesday, April 6, 2010 ceremony that took place in the Mandalay Bay Resort & Convention Center in Las Vegas during APEX 2010.
“While customers vote every day with their hard earned money, it is an honor when they take the time to participate in an open competition such as Circuits Assembly’s SEA,” said Tom Forsythe, Vice President, “Awards like this are truly the voice of the customer, and we take great pride in their opinion and view it as both inspiration and motivation to maintain the highest level of service in the industry.”
The 18th annual Service Excellence Awards for Electronics Manufacturing Services (EMS) Providers and Electronics Assembly Suppliers honor companies excelling in the crucial area of customer service.
For the awards, companies are rated on a scale of 1 (poor) to 5 (superior) in five service categories: dependability; ease of use; responsiveness; technology; and value for price.
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