Electronics Forum | Tue Apr 25 10:18:46 EDT 2006 | evsint
I would challenge that comment NAME ONE You are correct regarding the old Earth-Tronics SRS machines But EVS is a new company and the new models the EVS 3000 adn EVS 6000 have been totally redesisgned and all who have used the old machines and n
Electronics Forum | Mon Oct 09 10:00:15 EDT 2006 | C.K. the Flip
I had a customer like this too. Originally, the customer print called for manual soldering of the RF shield (which took us about 20 min. per shield to hand solder), but I changed it to Solder Reflow (I cut apertures on the stencil), with brass weigh
Electronics Forum | Tue Feb 19 09:26:54 EST 2008 | jdengler
The low solids flux that is commonly called no-clean can affect some circuits. We are building a PCB that measures pico amps. The customer required that it be cleaned. We would rather used the low solids and eliminate a step. The customer had
Electronics Forum | Wed Mar 03 01:48:57 EST 2010 | 89jeong
Hello Sir. Our customer asked me why the solder did not cover the surface of the potocopuler lead. There are 2 ea of photocopuler on pcb and the leads are totally 8ea. But only one is showing this problem. When i reviewed the reflow profile, there
Electronics Forum | Wed Apr 04 13:50:19 EDT 2012 | rway
This is more a cosmetic issue than anything else. Is this production or an RMA? If it's an RMA, did the customer send it in like this or was it damaged at your facility. If the customer sent it in, I would make an attempt to fix it. I have used s
Electronics Forum | Tue Jul 25 11:02:12 EDT 2017 | ks0707
Hello, I am a new comer and working for a contract manufacturer as an engineer. My company handles many prototype jobs from new customers, and most customers do not give us CAD file. We receive Gerber, XY and BOM from customers. So every single job
Electronics Forum | Fri Aug 02 09:02:44 EDT 2019 | solderingpro
Jchris, I'll bite: - I beleive in transparecy - yes, I am the VP of PROMATION USA (a 5 time technology award winning company with an industry recognition in providing Award Winning Customer Service). I think that speaks volumes for how we support o
Electronics Forum | Mon Oct 05 14:19:56 EDT 2020 | rmitchell
We are looking for a software package for tracking projects once we receive data from our customers. I found some old threads on the subject and will keep looking thru them. What are contract manufacturers out there using to track projects (not shop
Electronics Forum | Mon Jul 31 16:57:36 EDT 2023 | calebcsmt
When a product is only assembled and visual inspected (no testing required), who becomes liable/pays for defective product, when the issue is not visual? If a customer is not requiring testing at the CM, technically they're only paying for a fully
Electronics Forum | Fri Dec 15 12:00:10 EST 2000 | Chris May
John, The customer is always the next guy in the chain, so, yes your disty would be your immediate customer. However, unless they actually "use" the product, will they know if it is faulty ? Obviously "customer returns" will come from the end user,