Electronics Forum | Thu Mar 04 17:56:17 EST 2010 | rmitchell
Hi, When we load a recipe (oven profile) on our heller 1809 the pc screen goes black, the oven turns off then comes back on and the error is communications with oven was lost. Anyone seen this error before? rob
Electronics Forum | Wed Mar 24 14:45:22 EDT 2010 | wrongway
Thanks Rob for letting use know what the cause was as we have a heller 1809 oven thats a 2005 year what year is your oven? Im thinking our battery probaly doesn't have a lot of life left yet either Thanks again
Electronics Forum | Tue Mar 23 09:31:39 EDT 2010 | rmitchell
Hi, To provide closure and help the healing process and maybe benifit someone else down the road... The problem was the UPS battery had gone dead. Back side of oven, near the exit end. rob
Electronics Forum | Fri Mar 05 08:06:39 EST 2010 | rgduval
Rob, Had that issue early on when we hooked up our Heller. For us, the problem turned out to be the serial communications port on the computer. I can't say we had the black screen, but, we had comm errors. I'd check the following: 1. Cable betwe
Electronics Forum | Fri Aug 01 13:04:36 EDT 2014 | bmalhi
Yes, please contact us here at the Heller Service Dept. on 973-377-6800 EXT. 5 And we will be happy to assist. Best Regards, Bilal
Electronics Forum | Thu Jul 31 15:01:53 EDT 2014 | rgduval
Give Heller's service department a call. They're great about helping, even with third-party machines (at least, they were three years ago when I used to use them a lot for my own third-party machine). Cheers, ..rob
Electronics Forum | Sat Jul 26 12:16:46 EDT 2014 | carlmbecker
We turned our Heller 1700W off and On a week later and it would not heat up. PC is communicating - TSX NANO PLC has ERRor LED flashing which means lost its program - can I get this or at least the operation (flow chart)of the PLC and either replace i
Electronics Forum | Wed Jun 24 06:18:59 EDT 2020 | bukas
there is a oven setup wizard, I think you should be able to adjust probe offsets there. are the probes original? maybe they are replaced with inadequate ones? also, contacts on TDMs are weak, give them a good clean if you havent already. if you get "
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