Electronics Forum | Fri May 30 08:35:14 EDT 2008 | rgduval
Interesting concept. Cost-motivate the customer to give you more info! I like it!! I'd guess that to get to that point, you'd have to ensure that the customers know the cost-benefits. Maybe a menu of services that includes different price points
Electronics Forum | Mon Aug 27 17:09:26 EDT 2007 | erokc
I have requested info on the disposable cartridge. I was told it was made for lab use and has an indicator to show depleated use. I will try to determine how the indicator works, ie. measures quality at the outlet (hopefully) or some other scheme?
Electronics Forum | Tue Mar 16 21:42:29 EDT 2010 | aqueous
Aqueous Technologies would be glad to send you a manual. Product registration is now free. Upon registration, Aqueous Technologies will send you manuals (electronic copies) at no charge. Service is available on a charge basis. Mike Konrad Aqueou
Electronics Forum | Fri Jun 13 16:44:13 EDT 2003 | TechSuppGuy
We only charge for technical support/troubleshooting advice. We will give out part numbers or schedule hourly charged onsite service.
Electronics Forum | Fri Dec 29 11:20:59 EST 2006 | Pete
No experience with 5 of the 6, but have owned Juki for 3 years, after an extensive review of competitive units. Now have a 2010, 2020, 2050 and 2060, all EXCELLENT machines! OUTSTANDING Service organization, No charge for software upgrades, LOW co
Electronics Forum | Thu Oct 23 11:23:46 EDT 2008 | muarty
Our solder bar supplier provides this service free of charge. I also use an independant lab in the UK for testing too. Well solder suppliers are hardly going to tell you that you have an issue with solder they supplied are they..........?
Electronics Forum | Wed Jan 27 12:44:42 EST 2010 | wrester123
I am writing to get a general idea from the people on this forum. In percentage of machine total cost, what are companies charging for service contracts. Are they all inclusive, parts and labor only, pre-scheduled, and so on. Also what type of con
Electronics Forum | Wed Dec 26 14:56:03 EST 2012 | larrygroves
Hi, Just wanted to touch base with everybody. Samsung is alive and well and everything is business as usual. Daves contacts are good and of course I am still in charge of service and all of your local service engineers and reps are the same. My n
Electronics Forum | Mon Apr 05 14:55:55 EDT 1999 | Brian Lau
Mike, If you are having some issues with the machine, contact the Panasert Technical Hotline at 1-800-308-0891. Give them the serial number for the machine and they can answer any of your questions. The call is free and there is no charge to use t
Electronics Forum | Tue Mar 25 10:11:03 EDT 2008 | bandjwet
We recently sent some PCB assemblies along with the schematics to a test services provider. Afer paying for the NRE tooling charges we were paying $75.00 per hour for the service providers Level 1 test technicians. Does this sound like a fair rate (w
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