Electronics Forum | Wed Apr 17 12:27:59 EDT 2002 | fastek
Here's what ticks me off by the OEM's extorting registration fees out of customers and refusing to support the used equipment market. You won't get the OEM's to admit it but a large part of their profits are obtained by service and support includin
Electronics Forum | Fri Apr 19 12:27:09 EDT 2002 | jeffreybrown
I have read with interest this string of opinions about support of old machines. I am the service manager of Contact Systems and I deal with customer support every day. Our policy is to treat all owners of Contact machines in an evenhanded way. The w
Electronics Forum | Tue Oct 12 12:17:49 EDT 2004 | mkallen
We have an HSP4797 and can provide a favorable opinion on that machine.
Electronics Forum | Sat Sep 18 11:13:12 EDT 2004 | smt
I am in the process of evaluating some pick and place machines. Looking for feedback on Universal's new genesis HSC VS.HSP4797
Electronics Forum | Wed Oct 20 11:19:36 EDT 2004 | jax
The HSC, "Lightning Head", is offered on two platforms, Genesis and Advantis. The decision will depend on your throughput needs and price requirements. In comparison to the HSP, I would recomend the HSC. With the ability to use docking feeder carts,
Electronics Forum | Wed Oct 20 15:05:30 EDT 2004 | vickt
18"x24"), Low to high placement count, and need for Modularity tends to lead toward HSC Higher volume, High placement count, Lots of feeder capacity, established horizontal turret solution are all strengths for the 4797 HSP Of course there is overl
Electronics Forum | Sun Apr 14 00:04:50 EDT 2002 | lysik
Just to let all the folks no. If you register (and pay the fee) a machine with any (OEM) company in the USA You have the same rights as a new user. Companies like UIC, Gen Rad, Agilent, etc came up with these fees to discourage buying used equipment.
Electronics Forum | Thu Feb 02 17:35:03 EST 2017 | dilogic
You can register your machine with Universal Instruments for very reasonable fee (I paid ~500$) and get access to their web-based support. Well worth the money. Also, you will be able to order spares, which you will certainly need...
Electronics Forum | Sun Apr 30 16:19:37 EDT 2023 | ttheis
We paid Universal Instruments $500 to register one of our machines and that git us access to the manuals through their website. Contact Universal.
Electronics Forum | Mon Sep 30 16:36:00 EDT 2013 | richardconnell
I have a Universal Instruments Corporation TAB Bonder. Oldish machine. Initial fault on machine : - "Axis Head 1 Z DAC Limit error during move absolute command" Other fault seen after we reset power, Zeroed axis etc. - Axis Head 1 - Z error not re
