Electronics Forum | Tue Apr 16 20:55:49 EDT 2002 | lysik
I do think that people should have to pay a registration fee. It costs a lot of money to run a company like Universal. R&D, help dest etc. They deserve to turn a profit. I also think Universal makes great machines. I am probably their biggest fan. So
Electronics Forum | Fri Apr 19 09:29:05 EDT 2002 | stefwitt
Capital Investment International consolidates the many owners of Dover, which may make business a bit more difficult compared to most of the competitors, who don�t have to spend a large percentage from profits to their owners. The poor business decis
Electronics Forum | Wed Apr 17 12:27:59 EDT 2002 | fastek
Here's what ticks me off by the OEM's extorting registration fees out of customers and refusing to support the used equipment market. You won't get the OEM's to admit it but a large part of their profits are obtained by service and support includin
Electronics Forum | Fri Apr 19 12:27:09 EDT 2002 | jeffreybrown
I have read with interest this string of opinions about support of old machines. I am the service manager of Contact Systems and I deal with customer support every day. Our policy is to treat all owners of Contact machines in an evenhanded way. The w
Electronics Forum | Fri Nov 25 11:55:22 EST 2022 | poly
So I'm attempting to run feeder teach for my platform tray feeder... but I've got no idea what first point I should teach is... normal is the end pin of the feeder but this is for the ptf conveyor... so I've got no idea. If I just teach each corner
Electronics Forum | Wed Jan 19 19:54:42 EST 2000 | g cronin
I am looking for some misc. parts for a universal 4785 or newer. If anyone knows of one that is being parted out or of a company who has good spare parts inventory please let me know. Unfortunately buying parts directly from universal can sort o
Electronics Forum | Tue Jan 25 08:50:49 EST 2000 | Cbarnett
Have you tried going directly to Sanyo for spare parts, we are currently running 7 478x machines and we have had to order directly from Sanyo in order to get the machine's back up and running. If you need a number and person with Sanyo to talk to, j
Electronics Forum | Wed Apr 17 14:03:37 EDT 2002 | lysik
Pansonic is Real good about support once you have registered a machine. But They are in serious violation of the law if you have a part number and want to buy a part. In the USA a OEM must sell you parts no questions asked as long as you have a part
Electronics Forum | Fri Apr 19 13:28:39 EDT 2002 | pjc
To CS: If you "build" in this cost for telephone support on new and recond machines, because that's all we're talking about here since you are being paid for parts and field service, and the original purchaser sells the machine then they won't be ca
Electronics Forum | Wed Apr 17 23:00:11 EDT 2002 | lysik
A DEK 265 Mark 1 is an old system. That does not mean that it does not work well. It is a very good system. It has however past it's 7 year support life. As far as a person that works for a OEM working on your machine there is no law that says he or
