> Were dealing with firmware issues for the stepper > motor, as well as communications problems with > the software. Vitronics is looking into it... > again, but even they seemed to be stumped. You > may want to ask your rep about it. Our machine is > brand new, so there shouldn't be a problem like > this. > > But from what I understand it is a > tranlation issue between Japan and the > Netherlands that caused the initial problem. > Also, I don't know if you guys are aware, but you > may need to do an upgrade on the entire relay > system for the Zone 3 calrods. Aparently it is a > known issue and you will not be charged for the > replacements but it took me about 2 hourse to > swap.
> Were dealing with firmware issues for the stepper > motor, as well as communications problems with > the software. Vitronics is looking into it... > again, but even they seemed to be stumped. You > may want to ask your rep about it. Our machine is > brand new, so there shouldn't be a problem like > this. > > But from what I understand it is a > tranlation issue between Japan and the > Netherlands that caused the initial problem. > Also, I don't know if you guys are aware, but you > may need to do an upgrade on the entire relay > system for the Zone 3 calrods. Aparently it is a > known issue and you will not be charged for the > replacements but it took me about 2 hourse to > swap.
We are dealing with some issues on our Select X as well. It was installed in April and worked fine for a couple weeks. Then we noticed that our bridges were coming back. We took a close look at our select x and had a Vitronics tech come out. He tested it and did not find anything wrong with the electrical. We concluded that our O-rings have been shot and were disintegrating. Some new ones are on order and will be here shortly. Thought I would help to give you a heads up on this issue. If you have any thoughts or ideas, those would be helpful.
We have been noticing that our flow percentage seems to be weak. Our meter reading will not rise above 43%. Maybe this has to do with a leak by the bad O-Rings. We were running at 450 degrees Celcius and have since turned it down to 350.
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