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DEK265GS - Startup problem

DEK265GS - Startup problem

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We have the following problem with our DEK265GS during start... - Aug 16, 2012 by Isik

delete the pointer readings.dek. If the printer loads after ... - Aug 16, 2012 by Peter

Thanks for the pointers. I just tried both of your sugges... - Aug 25, 2012 by Isik

Did you try running an AV scan on your files. ... - Aug 26, 2012 by www.a-elektronik.hr

As the machine was working before - and as it is not connect... - Aug 27, 2012 by Isik

could be a hardware problem (processor board, harddrive) but... - Aug 30, 2012 by Peter

The issue has finally been resolved. It turns out that wh... - Sep 03, 2012 by Isik

I believe there was a software issue as well; Initially inst... - Sep 14, 2012 by DEKHEAD

Isik

#67029

DEK265GS - Startup problem | 16 August, 2012

We have the following problem with our DEK265GS during start-up:

Loading Program... Loading Language... Stack Overflow!

Any help / pointers would be much appreciated.

Omur...

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Peter

#67032

DEK265GS - Startup problem | 16 August, 2012

delete the pointer readings.dek. If the printer loads after restart is the problem a corrupt program (last printed product. if this not work could it be a problem with the DEK config file. save the the file on floppy and delete it from the m/c. the system creates a new default config file (config.cfg)

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Isik

#67102

DEK265GS - Startup problem | 25 August, 2012

Thanks for the pointers.

I just tried both of your suggestions - but still the "Stack overflow" message is appearing.

Any other suggestions ?

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www.a-elektronik.hr

#67105

DEK265GS - Startup problem | 26 August, 2012

Did you try running an AV scan on your files.

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Isik

#67107

DEK265GS - Startup problem | 27 August, 2012

As the machine was working before - and as it is not connected to any network and we do not use the floppy disks, I do not think that it is related to a virus.

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Peter

#67155

DEK265GS - Startup problem | 30 August, 2012

could be a hardware problem (processor board, harddrive) but this overflow message is most times software related. delete the calib file for an other trial. have you the machine software for reinstall?

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Isik

#67194

DEK265GS - Startup problem (RESOLVED) | 3 September, 2012

The issue has finally been resolved.

It turns out that while checking the vision board, our engineers accidentally changed the address of the Analogue Board (which is adjacent to the vision board) - thus, leading to this startup error - with the unhelpful error message.

[Special thanks to John Spangler for his strong support to diagnose and resolve the problem...]

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DEKHEAD

#67258

DEK265GS - Startup problem (RESOLVED) | 14 September, 2012

I believe there was a software issue as well; Initially installed software (4.03) replacing existing 2.12. After that it got past the "Stack Overflow" and displayed the expected error for incorrect addressing on PCAD12...

BTW solution to "vision board" error which started the whole thing: poorly shielded replacement cable used for video input to cognex.

John http://www.dekhead.com

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