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Hanwha T-Solution

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#91578

Hanwha T-Solution | 19 November, 2024

Hi guys

somebody have experience with Hanwha T-Solution configuration?

when i add machine to the line,im set the ip address, the machine model and protocol, then press "Update System info" buttom, the software fail to read the machine parameters and show a pop with this error "Error Could not open System Db file"

i hope somebody can help me

thanks a lot

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#91699

Hanwha T-Solution | 26 December, 2024

The error "Could not open System Db file" likely means the database is missing, corrupted, or inaccessible. Try these steps: Run the software as an administrator. Verify the database file exists in the expected directory. Check IP, protocol, and machine model configuration. Ensure no antivirus or network issues are blocking access. Review logs for detailed error info.

snow rider

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