We just got our new Aqueous Technologies SMT800-LD up and running over the last week, and things seem to be going fine.
However, there is one thing I've discovered that I'm not very happy with. The control software that runs the machine has two passwords for access to certain areas, but you can't change them, or so I was told by Aqueous Technologies when I called and asked the question.
The manual didn't explain how to change them, so that's why I called. But the manual does publish the passwords that are in the machine...they're "Super", and "Clean". So if anyone reads the manual (which is what you normally like your operators to do), they can go anywhere they want in the software.
I asked why have a password in the first place, if you can't change it? The lady on the phone said she didn't know, but she did know that you couldn't change it.
The program runs on a Windows 98 operating system...is there some software guru out there that can tell me how to change passwords? There's gotta' be a way...it's just software.
Thanks!
-Steve Gregory-
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