Electronics Forum | Tue Apr 16 20:55:49 EDT 2002 | lysik
I do think that people should have to pay a registration fee. It costs a lot of money to run a company like Universal. R&D, help dest etc. They deserve to turn a profit. I also think Universal makes great machines. I am probably their biggest fan. So
Electronics Forum | Sat Dec 10 08:26:14 EST 2022 | poly
That procedure all works perfectly, and I'm read through that section of the manual however... 12. Perform Feeder Teach. Refer to the Feeder Teach Voyager help topic. I can't find anything in Voyager that explains the feeder teach procedure for t
Electronics Forum | Fri Jan 06 08:28:47 EST 2023 | peterm
That's really up to you and for DTF what bank you're using it in so you can reach the pockets for teaching. Obviously easiest to keep them all the same.
Electronics Forum | Fri Nov 25 11:55:22 EST 2022 | poly
So I'm attempting to run feeder teach for my platform tray feeder... but I've got no idea what first point I should teach is... normal is the end pin of the feeder but this is for the ptf conveyor... so I've got no idea. If I just teach each corner
Electronics Forum | Wed Apr 17 14:03:37 EDT 2002 | lysik
Pansonic is Real good about support once you have registered a machine. But They are in serious violation of the law if you have a part number and want to buy a part. In the USA a OEM must sell you parts no questions asked as long as you have a part
Electronics Forum | Fri Apr 19 13:28:39 EDT 2002 | pjc
To CS: If you "build" in this cost for telephone support on new and recond machines, because that's all we're talking about here since you are being paid for parts and field service, and the original purchaser sells the machine then they won't be ca
Electronics Forum | Wed Apr 17 23:00:11 EDT 2002 | lysik
A DEK 265 Mark 1 is an old system. That does not mean that it does not work well. It is a very good system. It has however past it's 7 year support life. As far as a person that works for a OEM working on your machine there is no law that says he or
Electronics Forum | Thu Apr 18 14:22:39 EDT 2002 | eedllc
I agree with Steve Huey, as a former Field Engineer and Asian Customer service manager living in Hong Kong for almost 10 years with little blue, there has been an incremental hit on all of the OEM's combined profits.They needed a strategy and some sc
Electronics Forum | Fri Apr 19 12:27:09 EDT 2002 | jeffreybrown
I have read with interest this string of opinions about support of old machines. I am the service manager of Contact Systems and I deal with customer support every day. Our policy is to treat all owners of Contact machines in an evenhanded way. The w
Electronics Forum | Sat Apr 20 01:45:06 EDT 2002 | lysik
Steve Huey is a real MAN. "NO GENDER DISRIMINATION" I competed with him for a few years. He has integrity, smarts, a smile, and honesty. Ruthless none the less. I only dream of the days that UIC's anti competitive practices were those of the days of
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