KIC was selected as Best Supplier of the Year by EM Asia’s readers, who voted based on product availability and product ease of use; maintainability and repairability; technical support, training support, speed and throughput improvements, as well as service quality; and overall product satisfaction and product brand awareness.
Freddie Chan, GM of KIC Asia, said, “This prestigious award is very significant to our Asian team, as the vote came from all of EM Asia’s readers. Several years ago we set out to deliver best-in-class products and customer support. During the process, we hired a number of skilled and motivated people in various local markets in Asia. Our customers not only want great product, but also professional support onsite, over the phone, and via the Internet at any time of day. Our young team has steadily developed their skills, and today they all are customer champions. I am thrilled to win this award, which will inspire us to do even better in the future.”
The Innovation Awards program is sponsored by EMAsia Magazine and honors the top 21 brands of various manufacturing-related products, materials and equipment. The purpose of this program is to recognize, reward and celebrate excellence in the Asian electronics industry. The awards will bring the industry together in a celebration of the companies that are achieving the highest standards and driving technology forward.
Based in San Diego, KIC is the industry leader in automated thermal management tools and systems for reflow, wave, cure and semiconductor thermal processes. The company pioneered the development of oven profilers and process development tools, and then worked to create the next generation of thermal systems to help manufacturers optimize and monitor thermal processes.
In addition to KIC Explorer, products include the KIC 24/7 continuous monitoring system, the KIC Vision automatic profiling system and more. With the introduction of cutting edge tools, the company continues to stay on the leading edge of process optimization and real-time thermal management systems, and has won numerous industry awards.