Jul 20, 2001 Quatech, Inc., a leading manufacturer of data communication and data acquisition products for PC-based systems, today announced it is extending its standard product warranty coverage to five years for all data communications products it manufactures. Unsurpassed by competitors, the new world-class warranty is made possible by Quatech's control of manufacturing quality and the historically high reliability of its products in the field.
The warranty ensures against defects in materials or workmanship by providing free repair or replacement of covered Quatech products. In addition, all Quatech products continue to be covered by a satisfaction guarantee where products can be returned for a full-refund within 30 days, whereas many competitors charge a fee for product returns.
Quatech's long warranty reflects the company's low product-return rate, a result of its meticulous design process and its close supervision of production. Quatech designs and manufactures all its data communication boards at its Akron facility, giving the company direct control over product development, production, burn-in and testing. Furthermore, the company continually updates its standards for building and testing as part of its ISO-9001 review process.
The warranty was extended to assure that Quatech customers benefit from low total cost of ownership. In many cases, the five-year warranty exceeds a product's typical life cycle, effectively reducing lifetime repair costs to zero.
Quatech, Inc. is an ISO 9001 registered manufacturer of data communication and data acquisition products for Windows, Linux, Solaris, and OS/2 based systems. Its customer base includes Fortune 500 companies, government agencies and major universities, as well as many small companies and individual users involved in diverse industries including banking, aerospace, industrial monitoring and control, medical testing, automotive testing, and airport management; and in applications such as POS, ATM, and navigation. Founded in 1983, and headquartered in Akron, OH, the company has a worldwide presence, selling its products through a network of North American sales representatives and international distributors.
