PDR Americas, a leader in IR rework, test and inspection, is pleased to announce its new warranty program. PDR is the industry’s first rework equipment manufacturer to offer a 24-month warranty free-of-charge.
PDR now offers pre-packaged maintenance, training and support programs that reflect the level of service that customers deserve with 24/7 options and/or 48-hour on-site availability. PDR rework systems are equipped with remote assistance capability for software assistance and troubleshooting as required. This feature also can be coupled with ZEN Desk for access to how-to documents, videos and knowledgebase.
PDR offers online demos and/or training programs. With PDR’s alliance partners, the company offers BGA rework courses, IP and JSTD courses including 7711/7721 at a low cost. In addition to offering online and in-class courses, PDR is introducing a series of short ‘how-to’ videos to assist users in the following areas:
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System Orientation – Mechanics and Software
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Reinforcement or Change of Personnel Training
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Process Development Training
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Best Practices Training
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Thermal Management Issues
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Extreme Rework Considerations
PDR Rework Systems remains at the forefront of rework technology by providing air nozzle free systems with advanced in-process control features and visible light that takes the guesswork out of rework. For more information about PDR Americas, contact the company at 530-676-6262 or visit www.pdr-rework.com/americas.
PDR Americas is a business owned by White Industrial Corporation. PDR is a pioneer in IR rework, test and inspection systems, with its products specified by many of the world’s largest names in electronics manufacturing and repair. PDR’s patented “Focused IR and Thermal Management Technology” is fully vested by leading aerospace, defense, biomedical, telecom, automotive, MRO, R&D, and electronic and manufacturing firms for its highest quality and best performing systems.