SMT, PCB Electronics Industry News

Flextronics Offers Reverse Logistics and Repair Service

Mar 06, 2002

Flextronics (Singapore) announced that it will provide customers with worldwide reverse logistics and repair services. The company is leveraging its global, low-cost operations in concert with its strong logistics operations, to provide its customers with reverse logistics, repair and refurbishing of products. The after-sales services will include product repair, upgrades, refurbishment and customized services for high-volume consumer mid-range and complex infrastructure products.

�Establishing a world-class reverse logistics and repair business completes our logistics services offering and allows [us] to provide our customers such as Motorola and Hewlett-Packard with a complete array of post-manufacturing solutions,� said Michael E. Marks, Flextronics' chairman and CEO. �[We] will now be able to offer the lowest total cost and highest customer service level for all activities required to support products over their entire lifecycle.�

�Combining our current logistics capabilities with our service and repair operations creates a powerful reverse logistics solution that can support the post-manufacturing needs of our customers,� said Michael Walkey, Flextronics' vice president of worldwide reverse logistics and repair.

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