Circuits Assembly Editor-in-Chief Mike Buetow presented the award to Tom Forsythe, vice president, during a Monday, March 31, 2008 reception that took place at the Mandalay Bay Convention Center in Las Vegas before the start of APEX.
The 16th annual Service Excellence Awards present awards to EMS providers, and equipment and software suppliers. The awards honor companies in the manufacturing industry that exceed expectations in customer service.
For the awards, companies are rated on a scale of 1 (poor) to 5 (superior) in five service categories: dependability; ease of use; responsiveness; technology; and value for price.