SMT, PCB Electronics Industry News

Count On Tools Adds a Service Excellence Award to Its Repertoire

Apr 11, 2014

Mike Buetow presented the award to Curt Couch

Mike Buetow presented the award to Curt Couch

Count On Tools Inc. (COT) announces that it has been
awarded a 2014 Circuits Assembly Service Excellence Award for its outstanding customer
ratings, as judged by its own customers. Count On Tools was selected for the Equipment
Suppliers Automation and Handling Equipment category.

Circuits Assembly Editor-in-Chief Mike Buetow presented the award to Curt Couch, COT’s President, during a Tuesday, March 25, 2014 ceremony that took place at the Mandalay Bay Convention Center in Las Vegas. Mr. Couch commented about the award, “I must say that receiving our latest award from Circuits Assembly is the single most rewarding and gratifying award ever given to our company. Having customers grade us on what counts the most — customer service — is like receiving a ‘global stamp of approval’ and verifies that what we’re doing is working. Having received this honor will not change how we treat our employees or our customers but actually will cause us to hold ourselves more accountable to strive to be the best at what we do while maintaining consistency along the way.”

Sponsored by Circuits Assembly, the Service Excellence Awards (SEAs) for Electronics Manufacturing Services (EMS) providers and electronics assembly suppliers honor companies excelling in the crucial area of customer service. The program, now in its 22nd year, functions as a way for participants to see how they compare to peers in customer satisfaction. Count On Tools is a leading provider of precision components and SMT spare parts. The company has won numerous awards for its quality products and service. For more information about Count On Tools, visit www.cotinc.com.


Count On Tools Inc., a precision component manufacturer specializing in all aspects of the machining industry, has been setting new performance standards in the SMT pick-and-place nozzle market since 1991. As the ORIGINAL source for high-quality, low-cost vacuum placement nozzles and associated consumables, they have pioneered with world-class development and process engineers that combine to ensure that innovation and competitiveness is applied to all of its extensive product range. The company also stands behind its products 100% with a full warranty. Count On Tools’ products are in use at many of the world's leading electronics manufacturing companies. Proven engineering expertise, coupled with the latest in design and manufacturing technology, has allowed the company to simplify the complexities of the industry and deliver a solution to its customers.
The company also maintains and supports a strong position in the hand tool industry, offering the highest quality hand tools in the world with PB Swiss Tools. These tools compliment any and all high-tech environments requiring optimum performance from both their equipment and technicians.

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