Europlacer a manufacturer of market-leading flexible SMT placement machines, announces that it has been awarded a 2015 Circuits Assembly Service Excellence Award in the category of Pick-and-Place Equipment for its outstanding customer service, as judged by its own customers.
“We are thrilled to receive this award for the second year in a row,” commented John Perrotta, President of Europlacer Americas’. “Customer satisfaction is the most important type of recognition that we can receive. I look forward to speaking with each one to thank them for investing their time, and reviewing their feedback in detail.”
Circuits Assembly Editor-in-Chief Mike Buetow presented the award to John Perrotta, President at Europlacer, during a Tuesday, Feb. 24, 2015 ceremony that took place at the San Diego Convention Center during the IPC APEX EXPO.
Sponsored by Circuits Assembly, the Service Excellence Awards (SEAs) for Electronics Manufacturing Services (EMS) providers and electronics assembly suppliers honor companies excelling in the crucial area of customer service. The program, now in its 23rd year, functions as a way for participants to see how they compare to peers in customer satisfaction.For more information, visit www.europlacer.com.
Europlacer became a division of Parable Trust Ltd. in 2013. Europlacer has been developing machines for SMT electronics assembly since the 1970s and invented the intelligent feeder concept in the 1980s. After acquisition by Blakell Europlacer in 1991, the company moved away from split-axis to the inherently more capable X-Y architecture that underpins the company’s pick-and-place machines today. Europlacer’s policy has been to ensure wherever possible that technology purchased many years ago, especially feeders, remain compatible with the latest pick-and-place equipment. Europlacer designs and manufactures a comprehensive range of highly flexible SMT pick-and-place systems for the global electronics industry. For more information, visit Europlacer’s Web site at www.europlacer.com.